Frequently Asked Questions

What is Cloud PBX?

Cloud PBX is a virtual phone system hosted over the internet, providing advanced communication features without the need for traditional phone line installations.

How does Cloud PBX support remote work?

Cloud PBX allows employees to access the business phone system from anywhere using a desktop or mobile application, ensuring seamless communication regardless of location.

What is IVR, and how can it benefit my business?

IVR is an automated telephony system that interacts with callers, gathers information, and routes calls to appropriate recipients, improving efficiency and customer satisfaction.

Can I customize the IVR menus?

Yes, IVR systems are highly customizable, allowing businesses to create tailored call flows and menus based on their specific needs.

What is Fax to Email?

Fax to Email is a service that converts incoming faxes into a digital format and sends them directly to your email inbox, allowing you to view and manage faxes electronically.

Do I need a fax machine to use Fax to Email?

No, you do not need a traditional fax machine. All faxes are received digitally through your email, making it convenient and environmentally friendly.